CBWS

Explainers

What is a payment gateway?

The pipe between your checkout and your bank — UPI included.

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A payment gateway moves money from customer to you: UPI apps, cards, netbanking in; settlements to your current account out, minus TDR. Razorpay, Cashfree and PhonePe dominate Indian SME checkouts.

Key facts

  • Authorise → capture → settle → refund: the four money states.
  • UPI, cards, netbanking, wallets, EMI, eNACH mandates.
  • T+1/T+2 settlements; refunds cost attention, not just money.
  • KYC needs live site with refund/shipping/privacy pages.

Setup

Integration from ₹12,000 — full guide: setup guide.

FAQs

Gateway vs aggregator?

Gateways route payments; aggregators bundle many options — terms overlap in India.

Do we need GST?

Current account + GSTIN smooth approval and invoicing.

What is TDR?

The per-transaction cut — varies by method, negotiated on volume.

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