Updates and security review
Review relevant platform, theme, extension and plugin updates, plus security settings and issues that need investigation.
Ongoing store care
Ecommerce maintenance is ongoing, agreed care for a live store: reviewing updates, security and backup coverage, key store functions and the small changes needed to keep operations moving.
Maintenance scope
The agreed scope is set after reviewing your platform, access, integrations and operational priorities. It distinguishes routine care from larger change work and third-party costs.
Review relevant platform, theme, extension and plugin updates, plus security settings and issues that need investigation.
Review backup coverage, retention, storage and recovery steps. A recovery outcome depends on the backup, access and condition of the store.
Check important store journeys such as product pages, cart and checkout, then investigate reported performance or availability concerns.
For WordPress stores, maintenance can include reviewing WooCommerce, its theme, extensions, orders and key store settings within the agreed scope.
Review issues involving payment, shipping, inventory, email or other connected tools, and handle agreed small updates where access allows.
When a problem is reported, assess its impact, available access and dependencies before confirming the next repair action.
A deliberate process
Scope and planning
Ongoing care depends on the platform, access, store functions, integrations and response expectations involved. We separate routine maintenance from larger changes so the work remains understandable.
Systems and integrations
The practical checks depend on your platform, hosting, extensions, payment and shipping providers, and the access available for review.
Review core, themes, extensions, products, orders and important store settings where relevant.
Check key integrations and provider dependencies without changing accounts or settings outside the agreed scope.
Review access, storage, retention and recovery readiness for the current hosting arrangement.
Prioritise practical checks around availability, page behaviour, access control and reported issues.
A clearer maintenance relationship
Good maintenance is not a promise to change everything. It is an agreed way to review the live site, handle suitable work, and identify what needs a separate decision.
Start with the functions and issues that matter most to the business using the site.
Separate routine care, larger development work and third-party dependencies before implementation.
Record checks, findings and decisions so the next maintenance action has a clear starting point.
Coverage
CBWS provides ecommerce website maintenance services to businesses in cities across India. Search for your city to see the service page for your area.
Questions before you start
The agreed care scope includes the relevant checks, updates, small changes, and reporting confirmed before the retainer starts.
Requests are prioritised by urgency, access, issue, and the agreed care scope; we confirm the next step after review.
We review backup coverage, storage, retention, and recovery steps, explaining gaps or outside costs before adding them.
We assess the issue, restrict affected access where appropriate, review backups, and discuss recovery work beyond scope separately.
Yes. We assess the existing code, CMS, hosting, deployment, access, and backups before setting a safe maintenance scope.
Yes. The care plan is month-to-month with agreed priorities and reporting rather than a long lock-in.
Large redesigns, major migrations, new modules, extensive data work, hosting, subscriptions, and out-of-scope emergency work are quoted separately.
Start a focused conversation
Share your platform, current checks, recent issues and the store changes your team needs.